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Assistant manager- Client Servicing

3.00 to 6.00 Years   Mumbai City   20 Jun, 2022
Arvato
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 5 - 8 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities
    • Develop effective communication platforms for clients and staff
    • Interact with clients and build relationships with them while ensuring their needs are being met
    • Develop and oversee the implementation of client service protocols
    • Resolve complex client problems or disputes in a professional manner
    • Monitor and measure campaign delivery
    • Deal with client requests and troubleshoot problems
    Desired Candidate Profile -
    • Excellent communication skills and the ability to anticipate the needs of customers
    • Must demonstrate strong analytical thinking skills
    • Should possess strong problem solving skills and the ability to make sound judgement calls
    • Superior organizational and time management skills
    • Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience.
    Interested candidates can Mail Their Resume on hidden_email,

Keyskills :
salesmisaccountstatbankingproblem solvingtime managementthinking skillscommunication skillseffective communicationclient servicemailedgesoundresumemanagementanalyticalcommunicationimplementation

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