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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Responsibilities & Key Deliverables1. Job Profile/Key deliverables: 2. To guide the Service Mechanics in technical problem solving and de-bottlenecking at the 3. dealerships. 4. To increase dealer s profitability by service schemes like annual maintenance contracts, service 5. improvements etc. 6. To project the service activities, initiatives taken in the area office in the organization for cross 7. fertilization of ideas 8. To provide a single window between the area office and the other departments of the company 9. on all service matters. 10. To provide feedback on competition new service schemes launched to the head of service and 11. the zonal sales managers. 12. To interface with the marketing service cell and the manufacturing cell at the HO for speedy 13. resolution of service issues at the area office like pending warranty claims, chronic problems, BDTs 14. etc. 15. To audit new dealership for approving it for commissioning 16. Conducting service audits periodically as per the company norms 17. Product training of the dealer, workshop manager & service mechanicsExperienceIndustry PreferredQualificationsGeneral Requirements,
Keyskills :
windowproblem solvingwarrantycelltrainingworkshopconductingdeliverycontinuous improvement facilitationclaimscustomer servicecontractsmarketingcoachinglogisticssalesproduct training