Assistant Manager GHRSSC

Job Description

To provide consistent high quality HR services that are efficient, scalable and model best practices for our Global Shared Service CenterSupport the Function Head in creating the blueprint and structure for HR Shared Services. Liaise with all Regional HR teams and assist with the streamlining of HR processes. Assist in talent acquisition and recruitment processes globally. Provide support in recruitment processes. Provide support for employee onboarding and help in execution of various learning & development programs that can maximize impact globally. Support GHRSSC Head to execute HR programs to create an efficient and conflict-free workplace. Provide System level Support to employees and HR BP s globally. Help support the HRIS helpdesk to ensure that all system related tickets and issues are resolved as per agreed upon timelines. Support & follow up with Regional HR teams as per business needs. Run all system related actions related to all the modules in the HRIS system. Provide data reporting and analytics for HRSSC. Work closely with Function Head to create a Centre of Excellence in the execution of policies and processes in performing deliverables. Responsible for all aspects of the employee life cycle supported by the HRSSC. Manage and maintain 4000+ employee database. Key Skills and Knowledge Good knowledge of MS Word, Excel and Outlook. Exceptional English communication skills (written & spoken) beyond required standard. Knowledge and experience with HR administration systems. Superb organizational skills and a systematic approach to managing and achieving all team deliverables. Ability to manage workload and maintain flexibility as and when required. Strong management and delegation skills to effectively foster good team dynamics. Professionally qualified graduate or post-graduate with 4 to 10 years relevant Human Resources experience. Experience working within an HR Shared Services Center is essential to the role. Behavioral competencies Understands, supports, and adheres to the Company s, vision, mission and values. Initiates action and actively attempts to influence, rather than passively accept, events. Demonstrates a strong positive attitude that clearly indicates his/ her belief on his/ her own ability to get the job done. Takes full responsibility and ownership for issues to a satisfactory conclusion. Ensures the effective delivery of agreed upon solutions. Identifies business performance gaps and shares information or resources to resolve in line with best practice. Clearly links the proposed solution to customer needs. Understands, identifies and anticipates customer potential issues. Evaluates and presents to customers the impact, cost vs. benefits, and possible solutions. Ensures the effective delivery of agreed upon solutions. Identifies business performance gaps and shares information or resources to resolve in line with best practices. Clearly links the proposed solution to customer needs. Effectively communicates newly agreed customer requirements to all team members and customers. Is an articulate, informed and persuasive communicator. Is able to use appropriate vocabulary in English for day-to-day communications within and outside the team. Displays diplomacy and discretion in communicating with others. Influences others to use English as the official language in the office. Monitors audience understanding and reaction and modifies presentation method and content accordingly. Leads and adapts to change Proactively identifies potential obstacles to changes. Seeks opinions, ideas, and suggestions from others. Develops strategies to overcome obstacles. Demonstrates the advantages to others through actions as well as words; and ensures and supports change initiatives. Champions new and better ways of operating; creates an environment that allows reasonable risk taking. Management and team work Takes initiative in helping others understand the value of working as a team. Shares information and best practices. Takes a collaborative approach. Sets clear, appropriate, SMART personal goals that maintain focusand performance standards. Provides support and works with all to set meaningful performance objectives. Easily approachable, and not afraid to give constructive feedback, share viewpoint, and assist others. Analyzes problems by recognising component parts of a situation. Attempts to anticipate obstacles and think ahead. Understands the facts by asking relevant questions before making a decision. Commits to a course of action within the necessary time frame.,

Keyskills :
sales mis accounts tat banking lifecycle musicmaking sharedservices humanresources hradministration talentacquisition australianequities systematicapproach communicationskills atarep ting developmentpr