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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BDSBU Head / CEO / Director |
| EmploymentType | Full-time |
To manage, monitor and control transaction processing for Remittances of BNPP with the objective to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handled1. Operations MANAGEMENT: Supervise processing of Remittance transactions so as to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.2. OPERATIONS RISK MANAGEMENT : Maintain control over outstanding and un-reconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations.3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, legal and regulatory aspects by the team members4. TEAM SUPERVISION &TRAINING: Monitor the performance of team members. Provide training support wherever needed.Contributing Responsibilities1. OPC : Contribute to the Operations Permanent Control framework2. CUSTOMER SERVICE: Monitor turnaround times, and operational efficiency. Resolve customer complaints and queries.3. CLIENT RELATIONSHIP MANAGEMENT : Support MO to address ultimate client needs and resolve customer complaints if any.4. INFORMATION MANAGEMENT : Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team.Technical & Behavioral CompetenciesTechnical Competencies:1. Familiarity with Computer applications, MS Office, Business Objects etc2. Familiarity with Back Office Operations, Processes and systems.3. Knowledge on various regulations connected with Banking Operations.4. Operational Risk awareness5. Knowledge on Banking Law & Practice6. Product Knowledge on Cash ManagementBehavioral Competencies:1. Communications Skills2. Networking & Logistics Management3. Interpersonal & Team Building Skills4. Results Driven5. Taking Initiative and Risk Management Skills6. Client Focus and Decision Making SkillsManagerial Competencies:1. Ability to support the teams2. Crisis Management.3. Maintaining cordial relationship among the teams4. Delegating and Developing OthersSkills ReferentialBehavioural Skills : (Please select up to 4 skills)Ability to collaborate / TeamworkAbility to deliver / Results drivenCommunication skills - oral & writtenClient focusedTransversal Skills: (Please select up to 5 skills)Analytical AbilityAbility to inspire others & generate peoples commitmentAbility to develop and adapt a processAbility to manage a projectAbility to inspire others & generate peoples commitmentEducation Level:Bachelor Degree or equivalentExperience LevelAt least 10 yearsQualification: Bachelor Degree and /or Master Degree: B.Com., CAIIB.,Experience : 10 + years preferably in Remittance,
Keyskills :
reporting finance compliance risk banking soffice teambuilding clientfocus