Associate Manager UAT

Job Description

The purpose of the UAT analyst role is to ensure that the system has been thoroughly tested in a like live environment and meets the end user expectations of the system functionality. The testing conducted by the UAT analyst uncovers any potential issue before the system goes live and generally gives confidence to the end users that the system will work fine when it goes live after the UAT.Business

• Review the Product Backlog Items (PBIs, JIRA Requirements) in scope for upcoming releases and coordinate with the BA team to clarify any query or doubt related to the PBIs or release scope
• Design test scenarios, create test cases and test scripts positive as well as negative - to support the different scenarios
• Ensure full test coverage of the PBIs and JIRA Requirements assigned to the analyst with very effective traceability Matrix
• Agree on the individual test script execution milestones with the UAT Lead

Processes

• Ensure environment readiness before start of test script execution. Coordinate with relevant teams to resolve any environment issue well ahead of execution
• Execute test scripts as per test plan and update JIRA with test results and evidence
• Provide regular updates on test execution progress to UAT Lead
• Participate in UAT and defect triage meetings
• Highlight issues and defects identified during test execution to UAT Lead and other stakeholders.
• Discuss defect priority in relevant defect calls and coordinate with BA, Development, Project Manager to ensure appropriate resolution

People and Talent

• Excellent Team Player who will bond well with the team members. Fair communication skills. Proactively share acquired skills and Knowledge transfers, who is very approachable to the team members
• Be the advocate for the end users of the system. Provide SPOC (Single Point of Contact) Support for end user UAT executions
• Keep up to date with the latest policies and procedures in Client Due Diligence
• Be proactive and manage all deliverables within agreed timeframe
• Highlight UAT risks and issues to UAT Lead
• Maintain good relationship with all stakeholders

Must Have:

• Working experience on COLT Project covering test design, Test Case Executions and COLT application and its downstream system
• Hand-on experience working on JIRA
• Hands-on individual contributor with an eye for detail and a proactive, self managed working style
• Ability to take initiative, identify opportunities and work with minimal management oversight to drive the best outcome possible
• Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders

Knowledge / Skills / Experience Required:

• 4 - 8 years experience in the Financial Services Industry.
• 2 - 4 years experience as UAT Analyst in CIB Client Onboarding/CDD space.
• Knowledge of the CDD systems, policies and processes. Exposure to nuances and variances CDD requirements across various countries.
• Experience of working in an Agile environment, awareness of Agile processes
• Prior experience of working on HP ALM/QC, JIRA, Confluence desirable
• A focused individual who is an excellent communicator with good team skills, who has the ability to influence others by showing initiative and creativity.
• Problem Solving Skills ability to think Out of the Box and independently work around issues that arise from time to time.
• Fluent English written and verbal communication skills.
• Proactive approach, with the ability to multi-task.

Preferred:

• Testing skills with experience on Test Case Design and Executions

Risk Management

• Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees

Governance

• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Greater China Credit Flow team to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key StakeholdersInternal:CLDM Programme Management, CLDM Change teams, CLDM Business Analysis team, ITO teams (SIT, Business Analysts), GBO Management, Global Segment Heads, RMs / COBAM, CRC, FCC and CDD Risk Managers.External

• FI/ Corporate Clients

QUALIFICATIONS:

• Substantial experience in the banking industry, including demonstrated success as UAT Tester
• Experience in test case design by referring to the JIRA requirements, Experience on UAT Test Case Executions, Manging Stakeholders, Obtain Approvals,
• Ensure requirements traceability through JIRA as per standards
• Experience working on testing tools like JIRA
• UAT Strategy, Planning and delivery, UAT Entry and Exit and Closures

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Keyskills :
customer relationsqualitytest case designtest casestest designteam skillstest scriptsstatements of work sow