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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Associate Support Engineer (Mumbai)About Company :The company was founded with a view to streamline and automate the FnB industry. With a team comprising of tech junkies and specialists in the hospitality industry, our aim is to emerge as market leaders in restaurant IT products/ services segment.Designing innovative and technologically sophisticated solutions customised to every client s problems is our business mantra. Our expertise lies in managing web technologies, creating mobile phone applications, transforming PR and CRM solutions, to name a few. We blindly hold at heart innovation, simplicity, usability, and performance. Amalgamating elements from insights of the hotel industry, latest trends and technologies, as well as rich knowledge framework gained through experience in different sectors, we are known to build measurable automated solutions.Location : MumbaiExperience : 1 - 2 YearsFunction : Technology - IT & SystemsVacancy : 1The job for the support engineer will be to understand the products thoroughly and provide support to the clients. Emphasis is given on the responsibility to be able to ensure that the clients are able to use the products thoroughly and effectively. Most support is through remote access and at times on -site meetings as well.Desired Profile:Basic knowledge of SQL, Operating systems, Server management. Networking knowledge will be an advantage.Prior experience in technical support or a IT related field is required.Knowledge of testing processes and tools. Knowledge of remote desktop.Ability to build and maintain relations with clients and manage clients.Will need to travel at times to client location for meetings etc.Required Skills:Ability to understand products, gain domain knowledge, be able to understand client issues and provide the most effective solution.Be able to ensure that the clients are maximising usage of the products,
Keyskills :
troubleshooting operatingsystems remoteaccess webtechnologies pr sql basic mobile testing usability etw king activedirect technicalsupp hospitalityindustry it hotel access business restaurant innovation