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Associate Writer - Technical Publication

0.00 to 3.00 Years   Mumbai City   12 Jul, 2022
AKS Interactive Solutions Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaJournalism / Writing
EmploymentTypeFull-time

Job Description

    Job descriptionRole Description (Roles & Responsibilities)As part of the Documentation Team, the candidate will be responsible for all help content developed for our in-house product SMART by G E P .Work with internal teams to obtain an in-depth understanding of the product and the documentation requirementsAnalyze existing and potential content, focusing on reuse and single-sourcing opportunities .Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience .Participate in documentation review processes for ensuring compliance to organizations quality standards .Write easy-to-understand instructions, guides, and text, online help and developer guides . Create tutorials to help end-users use a variety of applications .Revise, edit, or update instructions, technical information, and frequently asked questions as necessary.What you should bringPrimary Skill s (Must Have )Should have experience of using tech writing tools like Madcap Flare .Experience of working with multimedia tools like Camtasia.Experience of working on end-user help content like User Guides, Online Help, Quick Reference Guides, Video Tutorials, preferably in the software product domain .Ability to work together with Product Management, Engineering and QA teams, to understand the product and its features .Ability to analyze existing and potential content, focusing on reuse and single sourcing opportunities .Ability to understand the need for end-user documentation and build manuals from scratch .Should be able to grasp complex workflows and processes and reproduce them in simple, clear, and concise language .Should possess excellent written and verbal communication skills .Secondary Skills (Preferred)Ability to ideate innovative solutions for product documentation and take them to closure .Ability to work with templates and create templates, if need be .Experience with automating repetitive tasks.Experience in DITA in Technical Writing.Experience in creating walkthroughs and W alk M e type flows.Behavioral SkillsTeam playerO pen to explore new ideas and toolsAbility to problem-solve and work independently with minimal supervision

Keyskills :
procurementproduct managementtechnical publication

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