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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Execute the DMS roll out program at the dealership as per the plan.Provide the post implementation support to the dealership team.Provide support to the calls from the dealership.Coordinate with the helpdesk management team.Track the feedback from various sources like dealership, field team. Incorporate the approved feedback in DMS.Support the master data maintenance activityCoordinate and conduct periodic audit at the dealership to check the system usage levels on various parameters.Generate MIS reports and feedback as per the requirement of the team.Test the software for all the new developments and modifications before deploying to the field.Coordination with functional support team to ensure timely delivery of new requirements.Support for preparation of data flow diagram and flow chart for new developmentsMonitoring and resolution of all technical issuesTesting and end user support for new software developmentFeasibility study for all new user requirementsPreparation of as- is and to- be documents.System analysis and designTraining to all end users Preparation of business blue printIntegration with SAP and other business applications.Preparation of functional documents and user manuals.,
Keyskills :
helpdesk testing mis monitoring sap chart software rebuilds analysis training business dms management ndusersupport usersupport systemanalysis dataflow functionalsupport helpdeskmanagement masterdata