| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
1. To ensure First level proactive and reactive maintenance is beingdone regularly and prioritize faults to meet SLA2. To handle emergencies and if required coordinate with second leveloperations and investigate faults/cause related to system/networkproblems3. Dealing with complaints and escalations raised by end-customerOperations/CC center4. To handle and analyze Trouble Tickets and recommend timely actionsand solutions to Trouble Tickets when necessary5. To guide engineers for configurations, fault management and troubleshooting6. Proactive Problem Identification and Perform Access Database Audit7. To predict man-power requirements and delegate the tasks efficientlywithin the team so as to meet SLAs well within the time limits, 1. Knowledge of core and service platforms availability as per theagreed SLA2. Ensure the usage of all processes and tools as per guidelines3. Knowledge of core and service platforms availability as per the4. Ensure the usage of all processes and tools as per guidelines5. Knowledge of core and service platforms availability as per the6. Ensure the usage of all processes and tools as per guidelines
Keyskills :
fault managementslasFault ResolutionTeMIPFCAPSInfoVistaFault AnalysisWLR3Service AssuranceService ImprovementService Level Management