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Avaya (avaya system manager)

5.00 to 6.00 Years   Mumbai City   08 Apr, 2019
Diverse Lynx
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

  • Configure and Troubleshoot Avaya Call Managers, Avaya Client, Avaya Session Manager, Avaya System Manager, Avaya Meeting exchange, Avaya Logger and Avaya Messaging server and Avaya Conference.
  • Provide 2nd and 3rd level support for the entire Voice Services organization.
  • Proficient with resolving issues with Call Manager, Session Border Controllers, ANS , Gateways, CIC servers and media servers.
  • Excellent Knowledge on supporting technologies Avaya solutions.
  • Overall responsibility for the operation and security of the Avaya IP telephony environment.
  • Design, implement and support the multiple contact center applications that are being used by the various business.
  • Share knowledge and collaborate with other team members along with other Voice Services team.
  • Stay current with new releases of applications features and enhancement
  • Participate in the design, setup, configuration and support of complex Avaya, Interactive Intelligence call routing, recording, IVRs etc.
Exp 5+yrs,

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