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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 4.0 Lakh/Yr |
| Industry | Banking / Financial Services |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Designation: Loan OfficerLocation: Millennium Business Park - MahapeExperience: 1-2 yearsSalary: Upto Rs. 18,000 max + IncentivesROLES && RESPONSIBILITIES:1. Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.2. Converting a suspect to a prospect. This involves the following:-Establishing contact with the prospect, this could involve several calls and may need a call at a timebeyond office hours.-This will also involve making calls at different times in order to achieve success.-Need Analysis-Eligibility Profiling-Setting up an appointment-Follow up with the prospect post every meeting with the sales officer until conclusion3. Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-selfin satisfying customer needs with the objective of converting the prospect to a customer4. Responsible for conversion of suspects to prospects to customers5. Provide support to the sales team in increasing conversions by:- Prompt calling to all suspects / prospects- Timely follow up with all prospects- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providingfeedback, seeking feedback from him on your performance6. Responsible for complete knowledge of company products and policies as well as those of competition7. Responsible for quality of the conversation, which entails the following:- Accuracy- Product Knowledge- Appraisal Skills- Punctuality && TOS- TAT commitments8. Ability to handle objections9. Updating the software. You must capture your conversation with the customer effectively such that athird person is able to carry on the conversation with the customer where you left off.10. Generating References: The quality of your conversation and your ability to connect with thecustomer is also reflected in the number of references that you generate.11. Providing market feedback to the supervisor: It is important to share with your supervisor any trendsthat you come across whilst speaking to a prospect. Examples could be objections from prospects regardsthe processing fee being charged by us vis--vis the same being charged by a specific competitor.If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos7738521154 - PriyaOr email your resume onwith subject LinePhone Banking Officer - Bank PayrollHy Fly ConsultancyFree Placement / No Registration ChargeInbound Phone Banking Officer Jobwith Indias best leading Financial Sectorcall 7738521154- PriyaOr email your resume on hyflyjobz@gmail.comHy Fly Consultancywww.hyfly.inFree Placement / No ChargesPhone Banking OfficerWe are hiring for Phone Banking Officer for leading bank for - MumbaiProfile - Phone Banking ExecutiveExperience - 0 -4yearsPackage upto 3.5LPA CTCExperience - Fresher /2 years in outbound / TeleSalesShifts - Flexible to work 9 hours shift (9.30 to 6.30 PM Fixed shift )Two weekly rotational offLocation :Andheri / Goregoan / Thane / Vashi / Belapur
Keyskills :
telesalesservicecustomerbpopayrollenglishretailcommunicationvoiceoiceprocesscustomerretentioninboundvoiceprocessphonebankingofficerbasiccomputerknowledgedomesticcallinginboundprocessinboundcallsoutboundsalesinboundsalessalesqueriescus