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Branch Manager

10.00 to 15.00 Years   Mumbai City   04 May, 2023
LIVE CONNECTIONS PLACEMENTS PVT LTD
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 10 - 14 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaOthers
EmploymentTypeFull-time

Job Description

    Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)
    • Generate sales through assets, liability and other banking products as well as TPP
      • Monitor on a regular basis the actual achievement of sales targets vis--vis plans for the branch; take necessary action to minimize deviations, if any
      • Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions
      • Reduce customer dormancy and customer attrition
      • Ensure branch target achievement through effective upselling and cross selling
    • Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively
    • Ensure effective execution of marketing campaigns and conversion of customer referrals
    Drive Business growth through prospective high net worth individuals, along withRelationship managers to maintain positive relationships
    • Address customer queries and grievances escalated by the branch personnel in a timely manner
    • Ensure Lead sharing with respective Business like IBG for Assets etc.
    • Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting
    • Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit
    • Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.
    • Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel
    Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members

Keyskills :
branch bankingbranch handlingteam handling

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