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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BDGeneral / Other Software |
| EmploymentType | Full-time |
Define specifications and business requirements for web, desktop mobile applications. Create User stories/Acceptance criteria.Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide seamless experience for end users.Closely work with technology team and other stakeholders to communicate the requirements and develop features.Create wireframes, partner with UI/UX designers to develop great designs and user experience.Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.Support production issues. Perform RCA and identify solutions for customer complaints and issues.Constantly be on the lookout for ways to improve, discover issues and deliver highest value to the customer.Research and come up with Innovative ideas to improve the application and customer experience.Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain competitive advantage over other apps.,
Keyskills :
customerrelations documentation requirements functional businessrequirements qualityassurance customercomplaints competitiveadvantage rca mobile desktop business assurance specifications GxP ChangeControl ualityAu