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Business Head - Managed Services - ATM - Logistics

5.00 to 23.00 Years   Mumbai City   16 Mar, 2023
Zalent Consulting Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaSBU Head / CEO / DirectorSupply Chain / Logistics
EmploymentTypeFull-time

Job Description

    Business Head-Managed Services (ATM)Responsible for leading the Managed Services business strategically, setting and achieving business targets and managing the overall growth and performanceKey Responsibilities :STRATEGIC- Set strategic direction of Managed Services business; establish long and short term goals in consultation with CEO- Develop implementation and change management plan for adherence to strategic direction in cost management, goal setting, employee relations, customer satisfaction and risk management- Prepare annual business plans and operational budgets through internal and competitive benchmarking analysis - Design policies and operating procedures for the Managed Services business- Develop and deliver business strategy (including Revenues, EBITDA) and build capabilities for the business- Identify potential joint venture partners / collaboration partners / strategic alliances as required- Lead the business into new markets, geographies, service lines as per the strategic plan- Increase the market share and market perception of the Managed Services business - Lead the business onto envisioned high-growth path and revenue share - Enhance strategic collaboration across service lines, such as for clients, shared assets /costs etc. in consultation with Country Head - Cash Management and CEO- Acquire new customers and increase wallet share from existing customers to increase profitability and market reach - Represent the business with external stakeholders (public forums, customers, investors etc.) to manage and enhance the Writer brand and market positioning; participate in industry forums, conferences and seminars and represent the organization. - Scan market and implement best and innovative practices for Managed Services business - Ensure effective audit and risk management across locations to contain risk-based losses and improve customer trust - Build, develop and retain the manpower aligned to the future requirements - Ensure focus cascading of organizational objectives into individual objectives and review performance against the same - Create a culture of ownership, respect, accountability, and understanding of business priorities across the organization QUALIFICATION :Graduation - Any specialization Post Graduation in management EXPERIENCE :- 15+ years of experience - 5+ years of relevant experience in leadership role in retail / logistics / cash management etc. equivalent to managing a multiple states, zones- Knowledge of MSP/CRA industry- Knowledge of RBI/statutory guidelines,

Keyskills :
salesmarketingbusiness developmentmanagementcustomer relationsmarket shareservice linesrevenue sharerisk managementcash managementcost managementmanaged services

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