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Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaF&B Service
EmploymentTypeFull-time

Job Description

  • Excellent communication & influencing skill
  • Result oriented
  • Financial awareness & understanding of P&L
  • Ability to strategize & analyze reports
  • Sales & marketing orientation
  • Planning & organizational skills
  • Building & developing high performance team
  • Operating system & internet skill
  • BHM graduate.
  • 2 - 4 years of experience in handling multiple F&B units ,Hotel /Hospitality.
  • Retail or related industry exposure (KFC,MC Donald,Pizza Hut,Dominos/Pizza Corner/Any Hotels/Any Retail).
Financial:
  • Supervise an individual outlet.
  • Maximize Caf sales performance and drive profits.
  • Sales forecasting and apportioning targets across teams.
  • Asset & Equipment maintenance.
  • Assuring the Timely & Accurate indent is placed for the caf.
  • Wastage control measures.
  • Ensuring the compliance of the SOPs on cash & all the tenders.
  • Timely forecast of the stock in order to ensure the smooth operation of the cafe.
  • Development Management:
  • Retention of manpower.
  • Motivating the team to ensure the sales target in met.
  • Briefing the team on a daily basis to ensure the team understands the importance SOPs
  • Ensure the team is groomed to move to the next level.
  • Grievance handling & solving issues.
  • Ensure the Training Certification of team members.
  • Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers).
  • Ensuring the Quality Audits done on day to day basis.
  • Implementation of SOPs.
  • Efficient utilization of the manpower by means of effective charting out the duty rooster.
  • Integrity, cost controllable & Waste Management.
  • Ensuring 90% score in the Management Visit Report.
  • Ensure all the Customer complaints are resolved.
  • Analysis of Customer database complaints & drive the footfall in the cafes.
  • Ensuring the MAST & SOPs is followed by the team in the caf to drive customer focus.
  • Ensuring the Training norms are met.
  • Ensuring 90% score in the Management Visit Report.

Keyskills :
afe management

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