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CIB Business Support Management Team Member (Expense Hub)

2.00 to 5.00 Years   Mumbai City   26 May, 2023
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSector / Business Research
EmploymentTypeFull-time

Job Description

    The CIB Business Support Management function provides a range of support services to JPMorgan s trading and investment banking businesses globally. The principal activities of the group are: Expense Management: processing, review, approval and monitoring of T&E and invoice expenditure based on CIB Expense Policy. Business Change Management (BCM): provision of technology hardware, applications and market data, controlled management of employee on/off boarding process.Recertification: Support for the periodic and ad-hoc recertification of physical and application accessing including outside vendorsAssistant Management: centralized resource management, including mobility, talent management, training and development, evaluation and compensation. A variety of other administrative functions: Space planning, maintenance of floor plans, move management, cost allocations, consecutive leave tracking, floor access, business continuity co-ordination. Job responsibilities for this role: Focus is primarily on the Expense Management responsibilities of reviewing the expenses as per Firm-wide expense policies and procedures in conjunction with CIB Expense Process & Exception Procedures.
    • Timely management of Travel & Entertainment expense claims for Corporate & Investment bank employees through the firms expense management infrastructure (Concur/Yonyou) in accordance with expense policies and procedures.
    • Develops partnerships with team members and cross-functional peers and is willing to do what is necessary to get work done for the good of the team.
    • Be a subject matter expert and is able to guide and mentor the team members.
    • Effectively handle escalations and find appropriate resolutions.
    • In addition to BAU activities, is able to take up additional projects and effectively lead them to completion.
    • Partnership with global counter-parts and Global Supplier Services teams.
    • Process Improvements and Efficiencies.
    Required qualifications, capabilities, and skills: This is an outstanding opportunity for an individual with a finance or operations background to leverage their experience. The key attributes and qualities required to perform this role effectively will be:
    • Strong communication skills, both verbal and written ability to articulate clearly, logically and concisely, including handling of challenging conversations with regards to policy and procedures.
    • Ability to review data efficiently in compliance with the policy and procedures with data (intermediate Excel skills are essential) and with an appreciation of the importance of process and a robust control framework.
    • Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required.
    • Self-starter, work independently whilst also operating effectively in a team based environment.
    • Capable of multi-tasking and managing a demanding workload.
    • Analyze and problem solve.
    Preferred qualifications, capabilities, and skills:
    • Bachelor s degree (or equivalent experience)
    • Proficiency in Excel, PowerPoint, Word, Access
    • Demonstrated ability to work as team player, and to develop alternative solutions to complex problems
    • Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts.
    ,

Keyskills :
javasqlunit testingenvironmentreportingmarket datafloor plansspace planningrobust controlmove managementsupport serviceschange management

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