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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
The candidate will have to manage a team of 15-20 staff members providing service and clearing services in a 24 X 5environment, supporting Global Core Cash Operations encompassing multiple markets across APAC. The candidatewill have a direct reporting line into the Vice President ACCO and will be directly responsible for the day to dayoperations, including transaction processing, client service and database controls. The candidate will be responsible for understanding the key metrics and risk components within drive each LOB and manage the team to meet the financial goals and objectives put forth by these LOB s, while partnering globally with the regions where the business operations are located. The candidate will be responsible for maintaining staff and budget requirements.Key Responsibilities would include:-- Responsible for meeting client deliverables with a high level of timeliness and accuracy.- Develop an environment of continuous focus on quantifiable productivity and quality.- Constant and regular review of processes and performance with focus on improving departmental competency /performance rating.- Regular reviews of procedures assuring new processes are documented.- Identify business knowledge gaps and ensure everyone has ownership of deliverables- Interact with global location managers in an effective and professional manner.- Monitors all relevant Management Information System data ensuring all issues have been resolved expediently.- Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability.- Develop and lead a team that is responsive to dynamic organizational and operational changes- Responsible for overall Performance Management and Talent Review process.