CIB - Control Manager - Associate I

Job Description

IAO provide the framework (policy) for how JPMC on-boards, monitors, and holds its Inter-Affiliates accountable to the firm, its clients and customers. They help the LOBs to measure, monitor and manage outsourcing risk of JPMC Inter-Affiliate relationships in a manner that is effective, consistent and sustainable. We are CIB aligned IAS CoE team which provides standard and consistent IAS execution services to the Line of Business teams.A dedicated approach that ensures enhance quality and control to ensure regulatory requirements are met & Outsourcing Risk are mitigated.We provide improved control to ensure the LOB inventory of internally outsourced relationships is maintained effectively Position Description: The key focus of the Transition Manager / Project Manager is to co-ordinate and facilitate the transfer of service ownership from JPMorgan s operations team globally to the Service Delivery team(s) within the firm.The Transition Manager / Project Manager takes responsibility and accountability for delivering all elements of a series of projects - associated with service transition - to the required timescale, quality and budget.The Transition Manager / Project Manager will lead the crafting and execution of transition plans for all Location Strategy projects.The Transition Manager / Project Manager is accountable for ensuring that the defined requirements are met by the transition project deliverables and will lead a team of resources assigned to the transition project as well as managing the relationship with the customer, partner(s) and other stakeholders. Depending on project scale and complexity, the Transition Manager / Project Manager may lead several projects simultaneously.The Transition Manager / Project Manager may also be required to support the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.Vendor management skills would be an added advantage as there could be opportunities to explore use of vendor to augment capabilities. Qualifications Education/Professional Qualifications & Skill sets:- MBA with 6-9 years / Graduate or Post-Graduate with 9-12 years experience in operations.- Candidates will preferably have a recognized project management qualification, e.g. Prince II,PMI - if not they must be able to demonstrate use of structured approach and methods / use of appropriate tools- Familiarity with a global banks process & operational environment including management and external reporting is a must. - Strong business knowledge i.e. Investment Banking, Retail & Commercial business including product, process and system knowledge. - Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships- Must be confident and experienced and also be able to interact at senior / middle management level- Must have experience in project initiation; be able to set up appropriate project structures including project boards etc.- Must have demonstrable stakeholder engagement experience including organizing and managing disparate cross functional/work stream teams.- Must have breadth & depth, process, people & technology in a banking / financial services operation & be able toconverse confidently & comfortably re processes & operations- Good project/programme management experience in operations environment. Might perhaps have experience managing large location strategy initiatives or programmes.- Will also have managed the complexities of big project/programme - managing direct and indirect reports, third parties & key stakeholders- Must be a good communicator and be experienced in handling difficult customer situations- Must be able to handle high level of pressure associated with complex project and programmes in demanding customer environment- Will be self-sufficient and require little day to day management support- Also advantageous but not essential - specific transition management experience in an outsourced environment- Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one s own work to achieve them- Flexibility to work global hours,

Keyskills :
new businessservice deliverymiddle managementmanagement skillsproject managementinvestment bankingfinancial services