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CIB - GICB Level 2 Application Support(PO-234-OP)

1.00 to 4.00 Years   Mumbai City   22 Apr, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Responsibilities: Partner with development team on setting up application infrastructure and ongoing deploymentProvide 24/7 application support and monitoringApplication incident management and co-ordinate with relevant teams for RCAFocus on area for automation to reduce manual task.Assist development team in resolving issues raised by end users.Weekend support on rotation and early shift hours starting 7 AM IST on rotation basis.Core Skills: Proficient with Unix/Linux, Windows environment, and its internal working. Exposure to end to end application setup including administration of web server, application server, setting up load balancer, connection with database, storage (SAN/NAS)Good knowledge of relational databases like Oracle, MS SQL, Sybase.Exposure and understanding of cloud environment. Setting and running applications from cloud setup.Understanding and experience of setting up SR/DR infrastructure for applications.Experienced with application monitoring, and setting up relevant alerts. Incident management and following up on good quality RCAExposure to scheduling tools like Autosys, ControlMExposure to ticket tracking tools and understanding of SLABe able to do basic scripts with shell script/python/PowerShellShould have good analytical and problem solving skills.Attention to details and be able to prioritize tasks based on criticalitySelf-starter and ability to work with minimal supervision.Optional skill: Candidates with exposure to Documentum or SharePoint with understanding of its architecture and administration will be preferred.,

Keyskills :
ms sqlweb serverfollowing upproblem solvingresolving issuesscheduling toolsapplication serverapplication supportincident management

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