CIB R&A Business Support Management Analyst

Job Description

JPMorgan Chase & Co is a global financial services powerhouse with assets of US$1.3 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset and wealth management, and private equity. In Australia, JPMorgan is one of the few fully integrated investment banks with leadership positions across mergers and acquisitions, debt capital markets, derivatives, equities, equity capital markets, and treasury and securities services.Function overview:The IB Business Support Management function provides a range of support services to JPMorgan s trading and investment banking businesses globally. The principal activities of the group are:Expense Management: processing, review, approval and monitoring of T&E and invoice expenditure based on IB Expense Policy.Business Change Management (BCM): provision of technology hardware, applications and market data, controlled management of employee on/off boarding process.Recertification: Support for the periodic and ad-hoc recertification of physical and application accessing including outside vendors.Reporting to: Associate / Process ManagerResponsibilities:1) - Report generationCreation of reporting from GXM utilizing Business Objects, Advanced Analysis and MS AccessCreation of Expense reports in Excel from a variety of sourcesCreation of monthly LOB scorecards2) - Approval Central role administration (backup support to primary) make changes, updates, run reports, etc.3) - New Systems support1. GXMParticipation in UAT (Second half 2013)Concurrent running of reports to check data accuracy, create LOB report templates2. ConcurParticipation in UAT (Q4 13 into full year 2014 as various regions are on boarded)3. Business Case Tool quarterly releases4) - Backup for end user support for data/reporting questions, issues (what is available, where, how, etc.)5) - Administration of centralized projects or expense initiatives, particularly supporting CIB organizations for which the GEMC team has light touch responsibilities (T&O, F&BM, etc.) This would include projects for assets assigned to inactive SIDs, etc.6) - CIB Expense Management SharePoint administration adding user access, making updates7) - Project support for other team members. Current projects include movement of invoice volumes to ePurchase, OBO functionality consistency across global corporate systems, business requirements for Concur, etc.Education: Bachelors degree in any discipline. Degree in Finance Preferred.Shifts: North America / FlexibleRequired SkillsProficient in Excel, Business Objects and MS AccessExperience with JPMC reporting tools (GXM, BEx, EMport & DiscoPlus)Knowledge of JPMC expense systems (Approval Central, TEEMS, Oracle, OTP, Oracle SSI170, ePurchase, SPARC)Excellent verbal and written communication skillsFinancial Performance & ControlAchieves quality results (accuracy, timeliness) for responsibilities and projectsTakes ownership of work; accepts responsibility for successes and failuresContributes to the analysis of expense data to produce meaningful results which can help management to evaluate strategic expense management opportunitiesHas a data quality control mindsetTakes ownership for and is able to lead parts of an initiative or projectPeopleSets high standards of performance for selfTreats all colleagues with fairness and respectAddresses non-inclusive behavior directly and constructively, seeking help from management if neededConveys a sense of urgency when appropriateMaintains composure during stressful situationsPrioritizes work appropriately and readily adjusts to changing prioritiesEffectively communicates with team members at all levels, management & clientsPartnershipAsks appropriate questions in order to clarify/prioritize issues and asks for help when neededDemonstrates a personal commitment to work and to the teamWorks cooperatively and shares information with and across teamsContributes to and actively participates in meetingsVolunteers to act as a resource for peersActively seeks to assist team members to help balance the workload of the team,

Keyskills :
uality control reporting tools data quality control data quality user support investment banking wealth management report generation business case market data support services project support change management business objects