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CIB_ Testing Analyst _Team Lead

2.00 to 6.00 Years   Mumbai City   15 Feb, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    As a Business Process Analyst, youll provide support on a variety of initiatives by analyzing existing processes, identifying process gaps, identifying areas for improvement, and developing the appropriate controls for each. Youll support business partner deliverables, including documenting business requirements, providing testing support, documenting quality standards, and demonstrating adherence to established procedures while demonstrating an in-depth working knowledge of the entire Managed Account process.As a Business Process Analyst, youll be responsible for the following:
    • Document, review, analyze, and evaluate business processes, systems, and user needs
    • Work with business partners to ensure consistency in implementing change related to system, policy, and procedural enhancements required to remediate systemic issues and/or process breaks
    • Establish/Create/Analyze reports relevant to Operations functions
    • Propose process reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement
    • Ensure adherence to established Change Control policy and procedure creation/maintenance
    • Work in an environment that offers a wide degree of creativity and latitude with the expectation of high performance and results
    • Interact with and manage vendor relationships
    • Lead groups and process improvement initiatives
    Candidate Requirements:
    • Three to five years experience highly desired; focus on service, project management or support preferred
    • Advanced skills in MS Office, including Excel and Access
    • MORCOMJPMorganCONNECT experience is highly desired
    • Customer service, team and goal-oriented, enhanced by a high sense of urgency and professionalism
    • Excellent analytical skills with close attention to detail
    • Excellent communication and people skills used to drive self and teams to get tasks completed
    • Ability to effectively interact with all levels of business
    • Ability to present a professional image and demeanor to internal/external customers and team members
    • Ability to communicate effectively both orally and in writing with internal and external customers
    • Demonstrate organizational skills and ability to handle working within strict timelines
    • Ability to coach and mentor team members by demonstrating job knowledge and constantly displaying professionalism
    • FINRA licensing (Series 7) preferred
    • Ability to work non-standard hours, including early morning, late evening, and weekends to accommodate testing schedule requirements
    ,

Keyskills :
high sense of urgencybusiness process analysisms officepeople skillschange controlbusiness processprocess analysisanalytical skillsquality standards

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