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CIB- Trading Services Analyst_Team Leader

5.00 to 6.00 Years   Mumbai City   20 Dec, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaMarketing / Communication
EmploymentTypeFull-time

Job Description

    The primary responsibility of this position is to support the day to day Operations for the ADR Settlement Team. The role involves processing of trades based on instructions received. Ensure seamless service delivery & timely settlement Ordinary shares & ADR. Knowledge of trade processing & settlements. Knowledge of Swift messages MT540, MT542, MT544, MT546, MT548 & MT599. Understand complex product and process structures to effect changes impacting delivery of trades. Perform follow up of failing trades with Agent/Broker. Respond to queries received via mailbox and resolve any client issue on priority. Understand risks in the process and follow the controls implemented as per SOP. Ensure nil instances of SLA breach. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. To increase team efficiency by 10%, maintaining 100% quality levels. Graduate with min 5-6 years of Trade & Settlement Experience. Good PC skills including Microsoft office products (Excel, Word, Power point). Good written & oral communication skills in English. Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player. Ensures that payment instructions are properly authenticated and authorized by appropriate parties in compliance with risk and control guidelines. Respond to queries received via mailbox and resolve any client issue on priority. Ensure that all relevant deadlines and stipulated controls are met. Provide MIS reports with accuracy and completeness of data. Assist in the training/education of other members in job functions/procedures relating to the unit. Process any required back-up tasks relating to production, identifying ways to improve current work practices. To work with minimum supervision and identify initiative to be undertaken. To participate in the rotation of functions within the group ensuring no degradation to work flows. Role involves processing of Trades during U.S. Hours, hence this will be a complete Night Shift Role. ,

Keyskills :
australian equitiesproblem solvingcustomer relationssalescoaching

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