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Client Account Manager

3.00 to 8.00 Years   Mumbai City   08 Aug, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryAdvertising / MR / PR / Events
Functional AreaMarketing / Communication
EmploymentTypeFull-time

Job Description

JOB PURPOSE

  • Responsible for developing trusted long term relationships with existing client
  • Operate & liaison as the lead point for all clients and marketing Companies
  • To bring-in innovative ideas as this would help faster and reliable growth & maximizing profits for the assigned campaign
  • Forecast and track daily and monthly results to ensure interventions if required
  • Negotiate contracts and close agreements to maximize profits
ACCOUNTABILITIES
  • Develop and maintain professional relations with the client, to ensure smooth operational service levels are met and client satisfaction is achieved
  • Coordinate with the sales manager to ensure everything is streamlined and ensure smooth work process
  • Arrange trainings and ensure best performance of the team
  • Travel to cities to meet the client and visit sales offices to ensure better results
  • Responsible for timelines and accuracy of reports sent by client
  • Pay strict attention to detail & analyze reports to ensure the same is cascaded to all concerned
  • Escalating persistent issues and report it to COO
  • Driving Sales & collaborate with sales team to identify and grow opportunities within territory
  • Analysis of Sales data
QUALIFICATION
  • Graduate in any discipline
  • Master degree will be an added Advantage
JOB KNOWLEDGE, SKILLS & EXPERIENCE
  • Should have 3-5 years of experience in handling Key sales accounts
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong Verbal & written communication skill

Keyskills :
saleseyaccountmanagementclientrelationshipmanagementsalescoordinationsalesoperationsfollow-upsalesactivitysalesmanagementkeyaccountdevelopmentclientcoordinationclientqueriesclientmanagementpostsalesclientservicing

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