Client Operations Associate - AWM

Job Description

Operations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. Employer Description J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs. Job Description Our Team Incident & Client Advisory (ICA) is part of the Assets & Wealth Management Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of J.P Morgan Chase & Co, Asset & Wealth Management business segment. ICA ensure all prospects are on-boarded in accordance with the strategy of the Asset & Wealth Management business segment and that financial crime risks and reputational risks of prospects and existing clients are assessed appropriately. ICA will make independent recommendations regarding AML risk and escalations as first line of defense. Responsibilities
• Provide guidance to Bankers on reputational and financial crime risk concerns. Work with Bankers to develop submissions to the Reputational Risk Committee and AML Forum/Committee for such escalations.
• Work with Bankers to develop submissions to the Client Review Forum, addressing risk tolerance and client fit, in accordance with the business segment s strategy.
• Work with Global Financial Crime Compliance and Risk functions on client issues which pose financial crime and reputational risk to the bank.
• Review overnight screening alerts and determine the appropriate disposition.
• Work with ICA global counterparts to coordinate issues, findings and practices.
• Conduct periodic training & awareness sessions to new hires and various refreshers to staff.
• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.
• Participate in ad-hoc projects as required.
• Establish and report appropriate metrics for ICA inputs, processes and outputs
What are we looking for
• Bachelor s Degree in Business Administration, Finance, Accounting or equivalent
• At least 3 years of experience in banking risk management, audit or compliance, with focus on KYC/AML.
• Background in internal audit or regulatory audit with focus on KYC/AML will be considered
• Broad knowledge of rules and regulations for various EMEA jurisdictions, with focus on KYC/AML.
• Some understanding of wealth management business
• Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.
• Excellent team player Open minded, able to share information, knowledge and expertise with peers and team members.
• Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
• Ability to handle escalations and drive to resolutions in timely manner.
• Excellent communication and presentations skills across various stakeholders and senior management
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Keyskills :
anti money launderingnew hiresinternal auditrisk managementasset managementwealth managementclient onboardingreputational risk