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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Job Purpose Responsible for servicing all clients within the LOB - domestic Institutional Investors, AIFs, PMSs, FPIs. -Maintain customer service standards. -Be the Single Point of Contact (SPOC) for all client queries, complaints & day to day requirement. Plan, prioritize & delegate work tasks to ensure proper implementation. -Improve Client experience & engagement, take ownership of customer issues resolve them quickly & efficiently. -Support the frontline sales team with Leads, Client feedback & ensure cross sales by furthering the existing relationships. Contact Person - Ayush Saxena (ayush.saxena@skillventory.com),
Keyskills :
crosssales customerservice sales servicing ownership engagement institutional ColdCalling SalesProcess DirectSales SalesOperations SalesPresentations CustomerRetention OutsideSales ConsultativeSelling BiasforAction BusinessOwnerPlanning