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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | NBFC ( Non Banking Financial Services ) |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Job DescriptionStrong internet knowledge Graduate in any discipline Should possess very good communication (spoken & written) in English & hindi. Ready to troubleshoot any reported problems or issues. Must posses good presentation skills/ Training skills Should have good analytical and troubleshooting skills To achieve desired customer delight by ensuring satisfactory response to customer interaction. Manage customer interactions through inbound voice and data contact. Appropriate escalation of unresolved complaints Update the existing database with changes and status of each customer query/resolution. To ensure satisfactory resolution of variation of issues. To interface with respective work teams for resolution of complaints. Alternate saturdays off (2nd and 3rd saturday) Day shiftSalary 1 Lac 50 Thousand To 2 Lac 50 Thousand P.A. Industry Fresher / Trainee Work Experience 0 - 2 Years Qualification Other Bachelor Degree,
Keyskills :
communication troubleshooting presentation lientsupport customerrelations onlinesupport customerproducttraining