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Client Technical Specialist SevOne

10.00 to 15.00 Years   Mumbai City   17 Aug, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Client Technical Specialist: SevOneYour Role andResponsibilities Act as a technicalsubject matterexpert forNetworkManagement /Network Performance Managementopportunities and leverage experiences to make presalesengagements successful Work with prospects and customers to prove the value oftheSevOnesolutionand its relation to the AIOPS set oftechnologies Actively participate in development and progression ofqualified opportunities with the IBM Sales Team Demonstrate theSevOneoffering at customer sites, remotely,and at field events Drive effective Proofs of Value with customers that showcasehow IBMSevOneadds value to the clients' business Enable, support and work with theIBMBusiness Partnerecosystem. Collaborate with other internal IBM teams to drive unmatchedcustomer satisfaction. Maintain an understanding of the clients industry, includingindustry trends, industry business processes. Collaborate with IBM sales teams to define, design, and detailthe technical aspects and feasibility of proposed solutions. Support customer technical escalations, best practice sharing,designing solutions; and answer technical questionsthroughout the sales process in order toidentify/progress/close sales and develop customerrelationships. Build solid relationships with Product Management andEngineering teams and be the bridge for the customer toprovide product fix and release updates and also to bethe voice of the customer to Product Management andEngineeringTechnology_APACPosting Country IndiaState / Province MAHARASHTRACity / Township /Village MumbaiTravel Required: Up to 25% or 2 days a week (home on weekends- based on project requirements)Position Type ProfessionalRequired Education Bachelor's DegreeRequired Technical andProfessional Expertise Minimum 10-15 years direct sales experience, preferred experience instart-up environment Interest in virtualization (VCP-DCV) and cloud computing architectures. Experience in data center infrastructure or related field in a salesengineering or consulting capacityExperience with sales prospects in person, understanding complexenvironments and delivering the AIOPS && ARM (Turbonomic) valuepropositions effectively Highly motivated, competitive, and passionate team player who isdriven to thrive in an entrepreneurial, fast paced, and high activityenvironment Strong affinity for customer relationship management andrequirements gathering Understanding of the virtualization management competitivelandscape, and technical features of competing products within theecosystem Astute in presenting to and conversing with customers; ability to delivertechnical information in a clear and concise manner Interest in the data center interdependencies around the virtualizationlayer, including: storage, security, network infrastructure, applications,etc. Bachelor's Degree in related field. CS, IT, Economics, or Engineering is aplusPreferred Technicaland ProfessionalExperienceLeadership skills, industry prominence / recognition, should have led adiverse team with skills across technical and management. Should haveevidence of led multiple consulting engagements and received clientendorsements towards them.Preferred Education Master's DegreeExperience :- 10 to 15 years

Keyskills :
troubleshootingvoice of the customerrelationship managementarmcustomer relationship managementcloud computingwindowscustomer relationshipproduct managementenvironmentslanetwork performancecustomer relationsdirect salesdata centerleadersh

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