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Collections Analyst

2.00 to 4.00 Years   Mumbai City   14 Sep, 2021
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics,General / Other Software
EmploymentTypeFull-time

Job Description

At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you!As a Collections Analyst within our Global Direct Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.What will your day consist of

  • You will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow
  • You will be sending consolidated account statements, to our AP contacts, who are usually part of centralized teams
  • You will be logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution
  • You will be conducting weekly calls with different OM groups, in order to review the status of the disputes
  • You will be having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations
  • You will be following-up with Customers Requestors (POs creators) in order to obtain a faster resolution on different cases
  • You will advise the Credit Analysts, Sales, Account Management teams on collection risks (if any)
  • You will be escalating up to Director and VP level the cases without a clear resolution path
  • You will be leading and/or participating in business enhancement projects across countries/ regions.
Join us if you have:
  • Bachelor or master s degree in business, economics or similar
  • Advanced English language skills, knowledge of the additional language will be a plus
  • 2-4 years of experience in collection, accounts payable or receivable
  • Understanding of collection processes and financial concepts.
  • Good communication, negotiation, and conflict resolution skills.
  • Basic understanding of risk mitigation tools.
  • Ability to build relationship across teams and culture
About HPYou re out to reimagine and reinvent what s possible in your career as well as the world around you.So are we. We love taking on tough challenges, disrupting the status quo, and creating what s next. We re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.Our history: HP s commitment to diversity, equity and inclusion its just who we are.From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you re more innovative and that helps grow our bottom line. Come to HP and thrive!,

Keyskills :
risk mitigationenvironmental impact assessmentaccounts payableconflict resolutionaccounts receivableaccount managementenglish languagelanguage skills

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