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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Content Delivery Specialist - 41857Gracenote - India Mumbai , Maharashtra ROLE : Provides important support to the Content Delivery horizontals mission of serving as the primary interface to Content for Sales , Service and Product , and coordinating and managing requests to ensure Content meets Customersneeds and requirements on time and on budget . RESPONSIBILITIES : Researches and analyzes new requests , queries or issues directed to Content and ensures prompt response . Helps coordinate or execute on projects for new deployments or corrective actions . Coordinate or perform level of effort analysis for new customer opportunities or Product initiatives and helps gather and document staffing requirements and costs associated with such requests . Assists in maintaining and monitoring coverage reports and SLAs for Content . Supports Content Delivery Manager by : Following on assigned project tasks as part of a multi - functional work teamDirectly overseeing certain projectsMonitoring projects to ensure Content commitments are metManaging assigned customers or product lines from the Content domainProviding back - up by attending meetings or calls regularly or as neededProvide weekly and monthly statuses on activityHelps ensure consistent and repeatable processes by following standard workflows; contributes to process improvements and the Content Delivery Playbook . REQUIREMENTS : Bachelors Degree in Engineering , English , Journalism , Music or other Media - related disciplines or MBA in marketing or 2 or more years experience in a related media field such as video / television , music , or other positions requiring content metadata experience . Experience in a data - driven environment similar to Gracenote is strongly preferred . Experience in project management or project - focused work environments preferred . Must be highly organized , detail - oriented , and able to handle multiple tasks . Strong written and verbal communications and interpersonal skills are essential . Must be comfortable communicating with customers and multiple levels of management . Experience with Salesforce , Jira or Service Now platforms a plus . ABOUT NIELSENWere in tune with what the world is watching , buying , and everything in between . If you can think of it , were measuring it . We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of whats happening now and whats coming next for our clients . Todays data is tomorrows marketplace revelation . We like to be in the middle of the action . Thats why you can find us at work in over 100 countries . From global industry leaders to small businesses , consumer goods to media companies , we work with them all . Were bringing in data 24 / 7 and the possibilities are endless . See whats next with us at Nielsen : careers . nielsen . comJob Type : Regular Primary Location : Mumbai , Maharashtra Secondary Locations : , , , Travel : No,
Keyskills :
sapsiebelcustomerrelationsdocumentationpayrollconsumergoodscontentdeliveryprojectmanagementinterpersonalskillsjiraslassalesvideobuyingpromptenglishnielsenanalysisectiveactions