CORP_Global Supplier Services_Generic_Global_JPM

Job Description

Part of the Sourcing and Procurement organization within GSS, the Expense team sits within Expense & Approvals. The Expense team seeks to promote transparency, inclusiveness, and best practices across our process and policies. The Expense team s mission is to support and work with the Lines of Businesses on a consensus approach to Travel & Entertainment, so managers have proper oversight of expenses within their organization and employees have a seamless expense reimbursement experience. The Expense Business team provides controlled, effective and efficient services to improve clarity and overall understanding of Travel & Entertainment.Position Summary:The Expense Business & Ops Manager Associate will deploy and use best-in-class reporting and analytics practices to assess, build, monitor, and optimize the approval experience for stakeholders, customers, and leadership. Key Responsibilities:

• Manage Expense products and policies for Concur and firm-built applications.
• Develop and document business requirements, processes and procedures, and controls.
• Support Expense teams with strategic enhancements, audit requests, regulatory requirements.
• Communicate issues and resolutions to GSS management and stakeholders.
• Support Product and Technology Owners with project management - acquisitions, projects, Legal Entity Mergers, system upgrades.
• Manage vendor relationship in partnership with Product and Technology Owners.
• Create and manage executive-level presentations and dashboards.
• Establish reporting used to support operations and stakeholders.
• Define, design and build KPIs including flash reports and management scorecards, etc. as part of building the Expense brand.
• Perform analytics and use data to solve queries, develop benchmarks and propose best practice solutions, address customer and team requirements.
• Review data proactively to identify potential enhancement opportunities, trends/risks and expense reduction initiatives.
• Identify critical insights and analysis and present recommendations with plans and how to implement and execute.
• Defines objective milestones and measures progress against them.
• Develop and maintain automated queries or processes to efficiently extract and report data.
• Collaborate with other JPMC reporting and analytics teams to deploy best in class reporting and analytics practices

• 5-7+ years experience, Bachelors degree or equivalent experience in business administration, accounting, finance, business analysis and reporting experience or related field preferred
• Knowledge of Accounts Payable Operations
• Working knowledge of SAP Concur are preferred; configuration knowledge is a plus
• Working knowledge of Corporate Card and/or Purchasing Card program management including provider reconciliation tools, developing and proving user training, and contract management.

• Highly skilled in Microsoft Excel with strong experience in creating analytical reports as well as using complex formulas and macros
• Highly skilled in PowerPoint and SharePoint
• Ability to identify data trends and build reporting that solves problems within large data sets
• Ability to identify cause/effect relationships
• Be able to concatenate, isolate, combine or normalize large data sets
• Synthesize and analyze information to develop actionable recommendations
• Strong written and verbal communication skills, with strong attention to detail and accuracy
• Strong prioritization, multi-tasking, and time management skills
• Analytical & investigative mindset to research and resolve issues with data
• Ability to develop, analyze, & report at various levels of seniority - from standard to executive
• Solid listening, analytical, critical thinking, and decision-making skills
• Familiar with project management, requirements gathering.
• Experience in Data Management, Data Modelling, Data Strategy or Big Data a plus
• Experience leveraging Visualization tools (i.e. Tableau, Qlikview) a plus
• Knowledge of Artificial Intelligence and specific experience with Machine Learning a plus
• Ability to work in a fast-paced high-volume environment supporting multiple initiatives
• Spoken and written fluency in English
• Ability to work EST (New York) business hours

Keyskills :
data managementmachine learningaccounts payablecorporate cardtime managementuser trainingmicrosoft excelbig databusiness analysisdata modelingsmall business