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CORP_Human Resources_Generic_Global_JPMC

5.00 to 6.00 Years   Mumbai City   10 May, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Processing skills - Analyze and Update High priority/Critical employee personal and job related Transactions/Requests/Worklist failures in PeopleSoft / HCM for ASPAC, EMEA, LATAM and North America region. ( Globally )Analytical skills - Gathering facts and analyzing data using systematic methods. Reporting on data entry and key metrics. Identifying sources of data and information and learns where to find the most relevant information for solving problems. Maintain wish list of issues and partnering on fixing the issuesProcess Improvements - Looks for incremental improvements in work processes and resulting in improved quality, efficiency and effectiveness. Looks for ways to eliminate redundancy in processes. Rearranging the steps in a process to facilitate workflowLooks for ways to reduce rework; rework being anything that requires additional effort and attention to fix before the process can be successfully completed. Looks beyond symptoms to uncover root causes of problemsQuestions the way things have always been done around here to ensure that processes and resultsContinue to be relevant and add value. At an intermediate/advanced level it may also require you to use process improvement tools and methodologies as per industry standardsWork Assignment - Ensure the requests received via different sources are processed/ allocated equally and in a timely manner within the teamWork Execution - Ensure Data provided is complete and basic checks on accuracy to be performed as per processeso Ensure critical requests and escalations are highlighted promptlyo Working on the Daily BAU reports /Data Integrity reportso Liaising with requestors for data related queries / assistanceo Liaising with Data Quality/ Project team to resolve data quality issues or system glitcho Ensure Follow-ups requests are closed to completiono Ensure Quality check is completed in a timely manner and with accuracy.o Highlight errors promptly and ensure rectification of the sameo First point of contact for any team queries related to process.o Pro-actively identify and report any activity that detracts from the integrity of the process to ensure that standards of excellence are achieved.o Support the process and HR colleagues pro-actively within a fast paced environment.o Perform and provide root cause analysis on any escalations and issues.o Timely management of key activities like Quality Check, Uploads, Error Verification, Duplicate SID resolution, Data Integrity reportso Perform audit checks and document findings to monitor teams handling of activities as per agreed / defined process.o Identify gaps in SOP and ensure the relevant documented procedures are up-to-dateo Identify potential issues with manual and automated processeso Contribute to key initiatives and projecto Be compliant with the firms Risk and Compliance policiesSkills/ Qualifications:Graduate in any stream with 5-6 years of experience in HR operations or Shared services operations & processing environmentPreferred - Working knowledge on PeopleSoft/ Cloud or other HR applicationsBasic knowledge of Human Resource ManagementShould have customer centric mindsetExcellent data capturing skills and orientation to detailAbility to prioritize and manage own workload in a pressurized and deadline driven environment, operating within tight timeframesExcellent PC skills including MS Excel / MS Word and familiarity with email writingSystem based thinkingExcellent communication skills both verbal & written & team player skillsOpen to work in shifts across APAC, EMEA & US hours.,

Keyskills :
root cause analysisdata entryroot causewave solderdata qualityhr operationsquality checkdata integrity

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