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Corporate Customer Service Executive Graduate Freshers can also Apply

0.00 to 4.00 Years   Mumbai City   02 Jul, 2019
Hy Fly Consultancy Hiring For Hy Fly Consultancy
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

      Graduate fresher with fluent in English can also apply.
      Interview Timings- 11 am to 4 pm (Monday to Friday)
Role
      As a Customer Relations Officer you will be responsible to solve queries, complaints of the customers. Help customer to complete the profile
Responsibilities
      For Customer Relations Officer the candidate will need to:
      1. Calling out customer and helping them complete their profile
      2. Help in resolving customer queries
      3. Interact with customers by phone, e-mail and online chat
      4. Calling up members and explaining the benefits of Shaadi.com product and services
Requirements
      1. Min Qualification - Graduate
      2. Strong verbal and written communication skills
      3. Passionate and self driven
      4. Strong integrity and work ethics
      5. Well versed with computers
      6. Prior experience in Customer service or Customer Facing job will be an added advantage
      7. Flexible with Shifts (for female its Day Shift)
Good to have1. Fluency with general desktop productivity software2. Fluency in Regional language3. Desired typing speed above 30 words per minuteBanking Customer Care - Bank Payroll - 20k to 25k - Thane & MumbaiGraduate / Post Graduate can applyFresher / Experience in BPO / Bank / Retail can applyMust be comfortable to resolve customer queries & issues on callsMust have basic computer knowledgeMust be good in EnglishNo Sales or TargetsNo Night ShiftsDay rotational shifts between 7 am to 9 pm only5 days working + 2 rotational offs in a weekContact HR PriyaLeading Private Sector Bank Hiring for Phone Banking OfficerDesignation- Phone Banking OfficerEducation: GraduateShifts:5 days working any two off. Girls will have fix day shift Boys will have occasionally night shiftsSalary: For Freshers 9- 14K For Experienced Upto 18K Depending upon performance in interview and last CTC DrawnGraduates Fresher as well as Experienced Can ApplyLocation :Andheri / Goregoan / Thane / Vashi / BelapurFRESHERS CAN ALSO APPLYEligibility:Education - Minimum HSC passed or equivalent Experience - Fresher/ ExperiencedAge - 18-35 yrs Good Verbal English CommunicationAdded advantage - knowledge of regional languagesMale candidates should be willing to work in rotational / night shifts.Female candidates will be working in rotational morning shifts (7.00 a.m. to 7.00 p.m. any 9 hours shift)Skills : Communication SkillsInterpersonal skillsEmpathyProblem Solving Approach

Keyskills :
graduateretaileducationtelesalesenglishwellhscbpobasicbmspayrollcommunicationutboundsalesinboundprocessinternationalvoicecustomerassistance/supportfreshercustomercarephonebankingofficerinternationalvoiceprocessvoicesupportdayshiftbba

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