Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Finance / Accounts / Tax,Sales / BD |
EmploymentType | Full-time |
Roles and Responsibilities:-Customer FocusTake ownership of each customer while empathizing and prioritizing customer needsResolve conflicts and manage customer expectationsDetermine customer needs and provide appropriate solutions through relationship building Communication SkillsEffective verbal and written communication with both external and internal customersDocument customer account activities thoroughly and conciselyEngage in interactive dialogue with customers through active listening Problem Solving SkillsApproach problems logically and with good judgment to ensure the appropriate customer outcomeMake appropriate decisions on behalf of the customer quickly and effectivelyEffectively prioritize work to ensure efficiencyConduct research as neededAnalytical SkillsCritical thinker and ability to exercise independent judgmentAccuracy and attention to detailRequired to abide by all applicable regulatory and department practices and procedures Computer SkillsFamiliarity with multiple browsers, multiple tabs, window navigation and instant messenger toolsFluency in Windows Operating Systems and Microsoft Office toolsFlexibility and Adaptability:
Keyskills :
problem solvingcustomer supportmicrosoft officeoperating systemscustomer interactionwritten communicationwindowwindowsresearchkeyboardbrowsersownershipregulatorynavigation