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Customer Care

1.00 to 6.00 Years   Mumbai City   04 Jan, 2023
I Work Solutions
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryManufacturing
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings for the day!!!Hope you are doing well, this is Vaishali from iWork Solutions!!We are looking for the above-mentioned job profile. The company profile and job descriptionare as follows:Job Position: Customer CareJob Location: Goregaon, MumbaIManage customers pan India as well as Globally.Manage inbound leads, Sales inquiries and other marketinggenerated leads come from a variety of sources and need to be regularly monitored.Follow up with customers for timely purchase order, accounting, payment follow ups and receivables.Manage inventory for a given set of customers.Prepare tax invoice and delivery paper for dispatch.Coordinate with the factory in China and the logistics team in India.Manage Customer Service efforts to resolve customer issues in a timely and effective manner.Create and maintain daily, weekly, and monthly sales reports and prepare presentations as required by management.Coordinate with purchase, warehouse and technical team to ensure customer needs are met.Work with the team to help of improving the efficiencyIf the above opportunity is suitable for you, kindly revert with an updated resume along with below short details:Job Applicant Name:Contact Number - (Please provide a working number along with an alternate number)Current Location -Highest Qualification -Total Experience -Relevant Experience (Skills)Current CTC -Expected CTC -Notice Period -Current CompanyCurrent Job Profile -Job Location -Reason for job change-Await your reply.Best Regards,Vaishali NTalent Acquisition ExecutiveE : hr2@iworksolutions.inA : Mahim, Mumbaiwww.iworksolutions.in

Keyskills :
customer carecustomer service

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