Customer Care Executive - Mumbai

0.00 to 2.00 Years Mumbai City 31 Mar, 2023

Job Location	Mumbai City
Education	Not Mentioned
Salary	< Rs 50,000 - 1.5 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

We have Various Job opening in our organization on rolls of Third-party Payroll.If interest, please send your resume to email id hidden_emailPlease find below Job description for your reference.Roles and ResponsibilitiesDepartment: EPC -Help deskExperience required - 0 to 1 years.Education qualification: B.comJob Profile: -To work on helpdesk ticketing system & respond to the queries (service requests) raised by employee.To ensure all service requests are answered appropriately.Whenever required forward certain queries to concerned Dept for their feedback/solution & thereafter respond to employee.Handling of employee call through IVR system.Ensure proper & polite response to calls.Maintain the quality of responses to call/service request.Thanks & Regards,Vaishali Pednekar.Officer HR SystemLarsen & ToubroShared Services Centre |4th Floor, A-wing, Krislon House |Off Saki Vihar Road, Andheri (E) |Mumbai 400072.

Keyskills :
communication skillsadvanced excel

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Job Description

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