Customer Care Representative

0.00 to 4.00 Years Mumbai City 21 Aug, 2023

Job Location	Mumbai City
Education	Not Mentioned
Salary	< Rs 50,000 - 3.0 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (International)Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Responsibilities and Duties Communicating key parameters like details of interest rate and processing fee charges, duedate, repayment amount, penalty amounts, mode of repayment etc to the loan customers Detailing transaction related details like available payment modes, how to make paymentsthrough these modes Resolving customer queries related to loan disbursal, loan repayments etcRequired Experience, Skills and Qualifications Any full time UG degree Calling experience is a big plus Strong verbal and written communication skillsBenefits-Helping in building the next generation financial platform thats providing financial access to themillions of mobile users of India using alternative credit assessment aided by data science andmachine learning.-Working with one of the smartest teams in the fin-tech space.Job Type: Full-time

Keyskills :
customer carecommunication skillsvoice processenglishverbal communicationbpovoice supportwritten communicationcustomer satisfaction

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Customer Care Representative

Job Description

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