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Customer Experience Manager

0.00 to 2.00 Years   Mumbai City   10 Oct, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryNBFC ( Non Banking Financial Services )
Functional AreaCustomer Service (International)Sales / BD
EmploymentTypeFull-time

Job Description

Job Description1. Handles all inbound and outbound calls made to customers. 2. Provides quality concierge service on each call: giving fitness options basis requirement, booking trials, assisting in final purchase. 3. Documentation of all calls and analysis thereafter. 4. Follow up with customers and ensure closure of leads towards conversions. 5. Handle special projects -involves taking single-point responsibility of a certain product offering, new initiative etc.Salary 2 Lac 25 Thousand To 3 Lac P.A. Industry Purchase / Supply Chain Work Experience 0 - 2 Years Qualification Other Bachelor Degree,

Keyskills :
customerservice businessplanning communicationskills compliance documentation supplychain purchasemanagement fitness pecialprojects salary supply trials closure options analysis outbound

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