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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Cement / Building Material |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Customer Relations / Post- Sales (Real Estate) - To act as a single point of contact between the customer and the company To respond to all customer calls and emails - To keep the customer informed about the progress of the project from time to time availed - To attend to prospects when they visit the HO, explain the product to them, resolve any queries and ensure that they visit the site office and interact with the sales team - To interact with prospects when they call the HO, explain the product to them, resolve any queries and ensure that they visit the site office and interact with the sales team - To address all the complaints/ issues of the customers, maintain a record of them and regularly forwarding them to the concerned department - To ensure that all customer complaints are resolved as quickly as possible - To send demand note with relevant documents to customer after project intimation - To follow up with the client regarding outstanding amountinitiate recovery procedure and take necessary steps in case of consistence payment default (Cancellation and property forfeiture) - T o liaison with all concerned departments like DesignArchitecture, Construction, FinanceAccounts, SalesMarketing, etc.,
Keyskills :
corporateliaison customercomplaints customerrelations sales visit steps demand default recovery forwarding construction ConsultantLiaison InternationalLiaison TechnicalLiaison ContractorLiaison nterdepartmentalL