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Customer Relationship Executive

0.00 to 1.00 Years   Mumbai City   08 May, 2023
Epicenter Technologies Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Position: Executive Customer RelationshipEligibility:o Any Graduate with excellent communications skillso Presentableo Zeal to pursue career in Sales/Business Developmento MUST SPEAK FLUENT ENGLISHo Willingness to work late evening & weekendCompensation: Fixed CTC +Monthly Incentives + Local Conveyance +Mobile Eligibility.Additional Benefits:o Salary Advance Loano Medical Insuranceo Tableto Flexible work timingsJOB ROLE:1. Ensure effective and efficient meetings with the assigned gynaecologists / obstetricians in the territory as per the companys minimum calls per month benchmark.2. Consistent discussion with the doctors on the latest updates & news in the field of stem cells science, feedback on our services & to build strong rapport with their support staff to sustain and generate new growth opportunities.3. Identifying the key accounts (hospitals, maternity clinics, birthing centres, etc.) for establishing partnership to foster mutual business development.4. To implement the sales & marketing strategies effectively in the assigned territory.5. To create awareness by in-person counselling & conversing with all the expectant parents (target group) who visit the assigned maternity clinic / hospital in the territory about the potential benefits of cord blood stem cell banking and its importance as a preventive healthcare initiative for their family.6. To distribute all the educational materials to the target group during the OPD time at the clinics / hospitals to create interest in our products and services.7. To collect the name, address and other relevant details of the target group to facilitate a formal presentation for their family.8. To enter all the leads in the companys lead management system on a daily basis.9. To execute monthly targets of antenatal classes (ANCs) and other field marketing related activities in the assigned clinics / hospitals, give a formal presentation to the target group and generate necessary return on investment from such activities.10. To give presentations to expectant parents via both offline and online modes including weekends.11. To achieve the assigned sales target (enrollments) that is communicated from time to time.12. To ensure satisfactory post-sales service to Clients and doctors.13. To project an appropriate image of the company in the field and amongst all stakeholders.14. To ideate and lead initiatives to generate potential leads and convert them into enrollments.15. To timely share market intelligence inputs from the field such as competitor activities, stakeholders feedback and market situation to the reporting manager and superiors.16. To align the assigned key responsibilities with the key performance indicators to be evaluated via a formal monthly review process.17. To ensure regular visits to key opinion leaders from the assigned doctor portfolio and also arrange for in-person meetings between them and reporting managers / senior hierarchy.18. Any other relevant work that may be assigned by the superior and company from time to time.

Keyskills :
door to doorcustomer relationship

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