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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Customer Service (International) |
EmploymentType | Full-time |
Attending and maintaining proper records of all calls related to Complaints and inquiries. Recording and resolution of customer complaints within stipulated timeframe. Should have very good communication skills. Understanding the dispute, effectively escalate the same to concerned Department. Dispute resolution in specific time frame. Maintain good relation with existing clients. Insure highest standards of customer communication & Services. Candidates Profile: Good communication Skills. Good knowledge of Basic computer applications like Ms- word, Excel, Internet & mailing. Candidates with experience in Broking industry, Securities and Insurance are preferred.,
Keyskills :
sales marketing businessdevelopment customerservice customerrelations disputeresolution customercomplaints customercommunication excel basic broking rec ds insurance rec securities communication ding Profess