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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | NBFC ( Non Banking Financial Services ) |
Functional Area | Customer Service (Domestic)Sales / BD |
EmploymentType | Full-time |
Customer interaction to ensure CSat (customer satisfaction) at all times. Customer grievance handling and conflict resolution. Profiling customers based on data viz. patient details, past transactions, complaints etc. and system updation of same. Handling end to end customer requirements. Requirement : Excellent communication skills (English & local languages). At least 3 years of exp in client management in service industry. Capable of taking decisions mutually beneficial to the customers & organisation. Should be willing to make customer visits when required. Team Handling.Salary 3 Lac 50 Thousand To 4 Lac 75 Thousand P.A. Industry Public Relation Work Experience 3 - 4 Years Qualification Other Bachelor Degree,
Keyskills :
customerservice marketing delivery teamhandling clientmanagement grievancehandling communicationskills servicing management operations ustomerinteraction conflict