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Customer Relationship Officer | CRO | Female | Navi Mumbai

4.00 to 6.00 Years   Mumbai City   04 Jul, 2022
The Muthoot Group
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryLogistics / Courier / Transportation
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    The Muthoot Finance Ltd is looking for experienced female professionals in Sales Department for leading the business development activities in their respective Regions for below positionPosition: CUSTOMER RELATIONSHIP OFFICER (CRO) Job Location: REGIONAL OFFICE (NAVI MUMBAI) Job Responsibilities :-
    • Monitoring & following up with 50 plus Customer Care Executives (CCEs) who is the sole female staff posted at our branches for improved customer service & business development activities.
    • Achievement of Target assigned to them on Gold Loan & Other financial products .
    • Working on the Knowledge , Skills & attitude of CCEs at Branch by providing in depth training remotely over Phone & visiting them in person to demonstrate the best work practices.
    • Ensuring punctuality , discipline , dedicated efforts by the team of CCEs through counseling & course corrective feedback from time to time .
    • Facilitating the Working of CCEs with Innovative , Effective & Customized Strategies for Performance Improvement of the CCE & Branch.
    • Improving Selling Skills & Effective Communication Skills by Conducting Quarterly Business Review Meet in coordination with Training department .
    Eligibility Criteria :- Candidates must read the criteria1.Must be a graduate from a recognized University. MBA will be Preferred .2.Min 4 years of experience in Sales/ Business Development Profile .3. Experience in the BFSI Sector will be preferred .4. Must have worked as a Team Leader for at least 2+ years out of her total experience of 4 Years.5. Must have the proficiency of Basic Computer knowledge .6. Must have a go getter attitude desired for any target oriented Job .7. A female Working Professional with maximum Age upto 35 Years .Package :- Fixed Salary (Between 25k to 35k) + Incentives (Quarterly) + Additional Product Incentives + All Other 28 Staff welfare benefits applicable for Company Employees + Traveling allowance / reimbursement .Interested candidate can share their resume to hidden_email,

Keyskills :
salestargetbankingfollowing upeffective communication skillscustomer relations

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