| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Role Summary:An integral part of Drip s finance business is to engage with existing customers daily on various Trade Finance requirements. The customer experience associate is responsible to co- ordinate with customers as well as internal cross functional teams to deliver accurate and clear communication to our exporters.Job Responsibilities:Track all invoices submitted to usEnsure smooth funding of every invoice from end to end stageCo-ordinate with account managers, operations, risk and customers to help solve any queriesProvide continuous feedback to internal stakeholders on process improvement and optimizationSupport day to day operations on prospective customers as well as existing accountsMaintain prompt and clear information transfer with internal stakeholders; Requirements: Bachelor s degree with 2+ years of experience in customer support / customer facing rolesPreferred: Basic conversation skills in multiple foreign languages,
Keyskills :
customer servicesalesinsurancecustomer relationsbillingtrade financecustomer supportforeign languagesprocess improvementcustomer experienceriskbasicpromptfinancefundingbusinessoperationscommunicationStructured TradeForfaiting