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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Position TitleCustomer Service Associate, Retail Reporting ToHead Retail Direct ReportsNone LocationMumbai (Retail Location) Job TimingsGeneral shift Job PurposeCritical revenue generator role for the kiosk format (Retail) . Primarily Business Development & Relationship Management person. Job ResponsibilitiesClient Servicing Servicing walk in customers at the kiosk and understanding their print needs Have thorough knowledge of operating and using the online portal to suggest the right product to the customer Assist in placing the order on the portal Manage a team of 1- 2 people who will assist in the kiosk operations Be a part of driving marketing activities for promoting the kiosk in the local area. Religious in populating MIS, reporting for Retail Vertical Previous Experience Previous experience of managing customer service role in a modern format retail store. Qualifications Graduate Skills & Attributes Excellent verbal and written communication over English and basic command over Hindi. Command over one or two Indian regional language an advantage Advance understanding of MS Excel, Power Point & Word Extremely comfortable with using Internet and Email. E- commerce savvy preferable Ability to lead self at work independently without day- to- day supervision Gogetter attitude resulting into high decibel of competitiveness Must believe in, integrity as the top most value attained from family values Compensation1.25 Lac Growth PathClient Servicing role with a compensation of up- to 1.8 Lac within a year,
Keyskills :
customer servicesales insurancecustomer relations billingsales strategy market researchcustomer profiling