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Customer Service Executive

1.00 to 3.00 Years   Mumbai City   26 May, 2023
AVS MANPOWER CONSULTANCY PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 50,000 - 2.0 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

    Job title :- Customer ServiceLocation :- Lower ParelExperience :- 1 to 2 yearsSalary :- 15k to 20kJob Description
    • Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
    • Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
    • Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
    • Meet call handling quotas and individual and team sales targets
    • Gather and analyse client data to identify possible products or services to recommend to management
    • Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
    • Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
    • Follow communication protocols, rules, and policies
    Kindly share me your resume and refer to your friends WhatsApp hidden_mobile

Keyskills :
customer carecustomer servicevoice process

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