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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
As a Customer Service Executive , you will be the face of the company behind the screen and focus on handling emails and calls of existing customers. You will also facilitate coordination with companys various department. If you think you have got what it takes , get in touch with us. What youll do in daily activity: Attend query calls of existing customers. Reply to emails directed to customer service. Query resolution through emails calls Facilitate co - ordination between companys various team. Keep documentation in order and assist payment processing team How well help you grow: Youll have the freedom to come - up with your own ideas and solutions for increasing customer satisfaction. Extensive training by companys seniors to carry out daily tasks. We bring best mentors of the industry for our team to make sure that you are on the top of the learning curve. Best in class performance - based incentive. Opportunity to work and coordinate with people at multiple locations. Our stock options for every member policy will help you grow financially as well. Desired Skills and Experience At least 1year experience customer service will be highly desired. Proficiency in spoken English , Marathi and Hindi will be highly desired. Excellent command on written English Familiarity with MS Office(MS Excel and MS word) You must be self - motivated individual with Can do attitude Strong problem - solving skills and willingness to roll up ones sleeves to get the job Visualization and storytelling skills and Ability to collaborate with a team,
Keyskills :
customerservice sales mis accounts insurance spokenenglish queryresolution paymentprocessing it excel hindi english options command training documentation visualization German erf mance st ytelling