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Customer Service Executive at TechM

1.00 to 6.00 Years   Mumbai City   05 Jun, 2019
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Sales / BD
EmploymentTypeFull-time

Job Description

Tech Mahindra greets you !Why wait when you can work for one of the leading BPO brands in India and get a kick start to your career .Direct Hiring :(Mumbai)Customer Service UK Benefits-*Company standard salary hike+Incentives *Transport facility within boundaryWe are looking for candidates with .*Good communication*Willing to work in a challenging environmentEligibility :*Graduates and HSC are required to have minimum 6 Months of Domestic/International Bpo experience (VOICE)Excellent communication skills - English (verbal/written).Internal team coordination over email/call.Basic knowledge of Excel.Handle the merchant escalations interactivelyPersonal Characteristics & Behaviour:Flexible to work in challenging work environment.Result OrientedMS Excel knowledge is a must,Resolve customer queries that a high standard of customer service is maintained.Handling Inbound & Outbound callsMaking follow-up calls and fixing appointmentsHandling the customer queries.Lead HandlingHandle Telephonic inquiriesMust have Good Communication Skills.*Must be comfortable for Calling.*Handling enquiries & coordinating/following up accordingly.*Good knowledge of MS-office & basic internet .*SSC are required to have Minimum 12 months of International BPO experience (VOICE)Samiksha UpadhyayHR ExecutiveContact : 7087534411Email : samiksha.upadhyay@techmahindra.com

Keyskills :
negotiationsalescommunicationsupportpresentationcsasellingwebbpopresalescallingsalesrevenuecallexcellentcustomergenerationcrossinboundcenterrelationsinsidetellecallingskillssalesleadinternationalvoicecoldupsellingtele

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