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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Respected Candidates , We have a job opening for the post of Customer Services or Customer Support at MumbaiPlease find below the job description for your kind perusal.Key Responsibility Areas: Customer Services - Complete back office , Inbound calls , NO outbound calls.01. Responsible for receiving calls and responding to all customer inquiries and query through email.02. Handling customer concerns.03. Reporting of relevant customer care performance metrics.04. Handling and solving customer complaints. 05. Taking required actions on customer feedback.06. Completion of assigned task in specified TAT.07. Maintain MIS and reports related to customer queries and feedback.Requirements:01. Male candidates preferred.02. Candidate should possess good communication skill both verbal and written.03. Knowledge of MS - Excel and Email04. Should be proactive , soft spoken , detail oriented , tactful , calm , punctual and disciplined05. Prior experience in Customer service industry will be an added advantage.Interested candidates can forward their resumes with details as mentioned below.Salary Drawing Salary ExpectedNotice PeriodTotal Experience Kindly revert back for any clarification.,
Keyskills :
customercare customerservice mis drawing communication GlobalCustody ackoffice inboundcalls customersupp serviceindustry care excel salary outbound rep ting completion perf mance MiddleOffice Settlement