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Customer Success Partner

3.00 to 8.00 Years   Mumbai City   05 Mar, 2021
quora
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

About the Role:

You ll be a founding member of Quora s APAC Customer Success team in Mumbai. While you ll be expected to consistently meet and exceed revenue goals, establish deep relationships with strategic partners, and educate the Australia market about Quora and its ads platform, you ll also be expected to lay a solid foundation for this new team.

This role is based in Mumbai but will focus on the international markets in APAC including Australia/New Zealand, Singapore/East Asia, and the Middle East.

Responsibilities:
  • Manage and deepen relationships with existing advertising partners, both agencies and direct clients
  • Identify, activate and conduct outreach to new clients, helping them realize the value of Quora s platform
  • Provide excellent support to high-potential customers that express inbound interest in advertising on Quora
  • Campaign Management on the Quora platform for key clients
  • Help businesses to optimize and scale their marketing initiatives post-sale
  • Highlight trends and product requests to the product development team
  • Support a large number of advertisers over email. You re proactive in helping your clients grow and optimize their campaigns as well as in resolving technical issues they may be facing
  • Be a voice for the APAC market at Quora, push forward new initiatives that will drive impact for the business
Minimum Qualifications:
  • 3+ years in online media sales
  • Bachelors Degree
  • Fluency in English, both written and verbal
  • Experience navigating complex sales cycles, including coordinating with legal, engineering, and other stakeholders
  • Deep knowledge of prospecting and online sales strategies
  • Demonstrated ability to cultivate strong relationships with external partners
  • Motivated self-starter who thrives in unstructured environments
Preferred Qualifications:
  • Previous experience in marketing
  • Experience handling Advertisers in one of these markets: Australia/New Zealand, Singapore/East Asia, and the Middle East.
  • Experience optimizing campaigns across multiple ad platforms
,

Keyskills :
media salesonline salesonline mediacomplex salessales strategycustomer serviceproduct developmentcampaign managementdigital advertisingmarketing initiativesadsapacsalesenglishexpressbusinessstrategymarketingcampaignsquora

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