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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software,Network / System Administration |
EmploymentType | Full-time |
What You ll DoThe Customer Success Specialist (CSS) role passionate about Cisco Data Center Solutions is a highly visible, strategic position working with customers to accelerate deliverables and drive business outcomes.The CSS is a specialist on their aligned product or architecture. Their mission to is to help the customer move to the next phase of the customer lifecycle and to visualize their future in the lifecycle. The CSS helps customers adopt and expand Cisco solutions by showing impact on the customer s business goals. Maintaining an end-to-end lens, the CSS will partner closely with others (customer success executives, sales accounts teams, delivery teams, etc.) to provide the best-possible experience for the customer via the delivery of Customer Experience Accelerators and Ask the Experts that help customers advance through critical steps in the adoption process.This role resides within the Cisco Customer Experience (CX) organization, one of Cisco s fastest growing teams.
Keyskills :
computer scienceissue managementfinancial resultsproduct managementcustomer experiencetechnology solutions